Join Us!

We are ripping up the red tape and rolling out the red carpet for entrepreneurs. With our platform, handling the legal side of a growing business has never been easier. We are dedicated to the mission of empowering the entrepreneur; if you are too, then we should definitely talk.

Shoobx values people who are intrinsically motivated, have the ability to work independently, and want to grow with the company. We are especially interested in building a diverse team and maintaining a friendly, inclusive culture, so we encourage candidates from all backgrounds to apply.

Benefits

Shoobx offers a comprehensive benefits package, including:

  • Health and Dental Insurance

  • Vision Insurance

  • Short Term Disability Insurance

  • Group Life Insurance

  • 401(k) Plan

Current Openings

Senior Product Manager

Shoobx gets private companies ready for fundraising and exit

We are changing the way private companies fundraise by providing best-in-class equity management solutions. We’re passionate about what we do and build products that solve real problems, create clear paths to fundraising diligence, and get companies ready for acquisition or IPO.

If you’re looking for an opportunity to work with a mission-driven team and want to build software customers love, we’d love for you to apply.

Join our product management team

As a product manager, you will help define and drive product initiatives from idea to market. Apply your expertise to creating a product that will change how startups, lawyers, and investors think about managing company ownership.

Responsibilities
  • Work collaboratively with the CEO and other product leadership to define, develop, and promote Shoobx equity products
  • Drive product life cycle from strategic planning through tactical activities
  • Synthesize product feedback from customers, prospects, and internal teams, along with market trends and research into clear product direction
  • Research regulations, best practices, and other subject matter to inform product requirements and definition
  • Monitor competitive landscape on an ongoing basis
  • Define features and document requirements for key product areas
  • Consult with technical team to assess feasibility, clarify use cases, and guide development of features and enhancements
  • Review product content for accuracy and comprehension and conduct product acceptance testing and validation
  • Manage relationships with partners and service providers (409A, accounting, banking, etc.)
  • Collaborate with marketing, sales, and support teams on product rollout, training, and promotion
Requirements
  • Background in corporate law, venture capital, accounting, or related field
  • Bachelor’s degree required, and advanced degree in business, law or relevant field helpful
  • Familiarity with startup and private company ecosystem
  • Superior communication and interpersonal skills
  • Strong analytical skills
  • High degree of self motivation and natural curiosity to learn new things
  • Adaptable and able to manage multiple priorities

If interested, please submit resume to pmjobs@shoobx.com.

Product Manager

Responsibilities

You’ll work closely with Shoobx product leadership to create software products that are aligned with our vision, meet user needs, and are delivered at a high standard of quality. You’ll be responsible for a range of inbound Product Management activities, including:

Translate strategy into planned work

  • Evaluate and synthesize product feedback
  • Analyze product usage
  • Establish systems for prioritizing and organizing initiatives

Define product requirements 

  • Create product specifications for product enhancements and new features
  • Verify and reproduce user issues
  • Draft or edit product copy for user comprehension

Coordinate product reviews

  • Identify test cases for complex product interactions
  • Work with engineering team on timing and scope 
  • Conduct user acceptance testing

Ensure organizational alignment 

  • Document and share product knowledge
  • Track development progress and status
  • Communicate release information to sales, marketing & support teams

Requirements

  • Bachelor’s degree and background in relevant field
  • Familiarity with startup and private company ecosystem
  • Strong organizational skills
  • Superior communication and interpersonal skills
  • Adaptable and able to manage multiple priorities

If interested, please submit resume to pmjobs@shoobx.com.

Customer Support Manager

Shoobx is looking for an energetic, hard-working individual to join our client service team as a Customer Support Manager. This role will have primary responsibility for overseeing how we support clients using our platform—through support tickets, our self-help library, and other educational materials. You will engage with clients regularly through our support channels, and have the opportunity to help improve and evolve our efforts in this area, ensuring that our clients consistently get support that is friendly, effective, and efficient. 

You will be responsible for responding to customer support requests and offering guidance on best practices for use of the Shoobx platform, consulting with our developers to solve problems, and communicating customer feedback to our product team. This role will also provide opportunities to contribute to other initiatives that our client service team undertakes. This role will report to our Head of Customer Success, and manage our Customer Support Specialists, of which there are currently two. 

In order to excel in this role, a candidate needs excellent verbal and written communication skills, solid attention to detail, an ability to keep multiple projects organized and moving forward, and a willingness to dive in and learn new things. This individual should be empathetic, tech-savvy, and interested in working with startups from early to growth stage. Ideally candidates will have several years of experience supporting customers in a B2B SaaS company or startup environment. No legal or technical experience is required, as training on the subject matter of equity management and the Shoobx software is part of our onboarding program, but an appetite to learn is essential! 

If interested, please submit a cover letter and resume to cs@shoobx.com.

Customer Success Manager

Shoobx is looking for an engaging, driven individual to join our client service team as a Customer Success Manager. This role will be part of the team that builds and maintains relationships with our clients—by helping them through onboarding, getting to know their business goals and helping them achieve those goals using Shoobx, and ensuring a smooth renewal process. 

Your primary responsibility in this role will be account management. This will include building relationships with a group of companies of varying sizes and stages, identifying personas in each type of company and tailoring interactions to meet their needs, and building resources to enable our team to assist these companies at scale. Activities to support those efforts may include: developing email communications to ensure clients are making the most of their Shoobx subscription; hosting regular check in meetings with rapidly growing companies; assisting in onboarding and training of new clients; and consulting with startups as they raise funding and hit other important milestones in their company lifecycle. While this role will have primary responsibility for client relationship management, you will also be responsible for responding to customer support requests, and you’ll have the opportunity to contribute to other initiatives our client service team undertakes. 

In order to excel in this role, a candidate needs excellent communication and relationship management skills, passion for helping clients use the Shoobx platform successfully, and an eagerness to create Shoobx evangelists. This individual should be curious, driven, engaging, and tech-savvy. We expect that successful candidates will have between 4-6 years of experience working in a customer success or account management role in a B2B SaaS company or startup environment, including working with executive contacts, securing renewals, and creating customer education and engagement plans. 

If interested, please submit a cover letter and resume to cs@shoobx.com

Revenue Operations & Partnerships Manager

Shoobx gets private companies ready for fundraising, acquisition and exit.

We are changing the way private companies fundraise by providing best-in-class equity management solutions. We’re passionate about what we do and build products that solve real problems, create clear paths to fundraising diligence, and get companies ready for acquisition or IPO.

If you’re looking for an opportunity to work with a mission-driven team and want to build software customers love, we’d love for you to apply.

Outcomes

This is a process focused role in which the outcome is continually better information, tracking, organization, and execution. You will define the approach to tracking and testing to identify opportunities to improve outcomes for our sales process and partnerships overall.

Competencies

Analytical, meticulous, curious, quick to learn, adaptable, easily identifies opportunities for improvement.

About the Role

In this role, you’d support:

  • Sales operations
    • Creating reporting on metrics such as meetings booked, win rate, average contract size, and other leading and lagging indicators using Hubspot
    • Leverage data to help test thesis, refine sales targeting and tactics
    • Identify opportunities to make the team more efficient through process or tools
    • Coordinate and support Sales to Customer Support transitions
    • Leverage technologies like Hubspot, Zapier, and more to automate tracking, testing and prospect engagement.
  • Partnership development
    • Manage startup ecosystem partner and vendor relationships, including the following:
      • Incubators, accelerators, venture studios, and professional service providers such as accountants & attorneys.
      • This will involve relationship management and a lot of engagement tracking and organization.
    • Use third party data providers to identify the most fruitful of the above categories on which to focus our efforts

About You

You’ve been described by others as analytical, meticulous, quick to learn, adaptable, and someone who easily identifies opportunities for improvement and kicks off that improvement.

If interested, please submit a resume and cover letter to gtm@shoobx.com.

Product Designer

Shoobx is looking for a talented and thoughtful UX Designer to join our team designing web-based software—a workflow-based platform for the generation and execution of corporate legal documents. We’re looking for someone with the ability to see the big picture while sweating the details. The UX Designer will work closely with product leadership and the engineering team to define and develop features. Through the creation of mock-ups, wireframes, and style guides the UX Designer will set the visual and interaction design aspects of the product.

Responsibilities
  • Discover and document product requirements
  • Develop and evolve product look and feel
  • Define user interactions
  • Create design specifications
  • Collaborate with engineering team to guide implementation
Requirements
  • 4+ years of relevant experience in product design
  • Bachelor’s degree or higher
  • Polished and compelling design portfolio
  • Strong visual and verbal communication skills
  • Attention to detail
  • Proficiency with standard design software and tools (coding/CSS skills are not required)

If interested, please submit resume and a link to your portfolio to uxjobs@shoobx.com.

Business Development

About the Role

In this role, you would:

  • Create qualified pipeline of seed stage and beyond companies.
  • Identify, contact, and meet founders, CFOs, and COOs who can benefit from the Shoobx platform.
  • Hold discovery conversations to qualify prospects and capture their pain points that will need to be solved in sales process.
  • Schedule demos of the Shoobx platform for qualified prospects.
  • Drive new customer growth through increasing top of funnel activity and working with sales team to convert opportunities.
  • Partner with key stakeholders in the venture ecosystem.
  • Grow and leverage your network to create Shoobx evangelists.
About You

You don’t need to check all these boxes, but here’s what you might have done or at least seriously thought about:

  • Started a company, been an early hire at a fast-growing startup, invested in seed+ stage companies.
  • Built and maintained partnerships with other stakeholders in your space to grow mutual client bases.
  • Been a key part of revenue and logo growth focused on creating new opportunities through multiple business development strategies.
  • You’ve built a community of founders and/or investors at a venture firm, accelerator/incubator or through substack/podcast.

You’ve been described by others as:

  • Curious – asks good questions, listens actively, learns quickly and able to apply knowledge
  • Engaging – draws people in, intentional in interactions, compassionate and passionate
  • Persistent – can understand the goal and is able to accomplish it or identify what is needed to do so, will apply themselves until it is complete
  • Adaptable – able to make successful progress despite a rapidly changing environment

If interested, please submit a cover letter and resume to gtm@shoobx.com.

Senior Software Engineer

We are looking for an experienced, full stack web application developer to help us bring our technology platform to the next level and scale it to many thousands of customers. (I know that’s a cliche, but keep reading.) There is an abundance of interesting problems to solve, from extending PDF generating libraries to developing an IDE for workflow creation. While we solve most of our problems using Python, we also use other languages and tools to get the job done. We are a small engineering team with lots of startup, open-source, and web application experience. We pride ourselves on using and contributing to open-source projects that we use in developing our platform.

Responsibilities
  • Perform feature development and testing, creating test cases and capturing results/evidence
  • Participate in code reviews
  • Troubleshoot issues by reviewing logs, code, and other system data
  • Investigate and apply new technologies to improve the platform
  • Actively participate in daily standup and engineering meetings
Job Requirements
  • Bachelor’s in Computer Science, Engineering or comparable experience
  • At least 3 years of experience developing and testing web applications
  • Experience with object-oriented programming (Java, Python, or equivalent) desired
  • Experience developing with and testing web browsers, such as IE, Firefox, and Chrome are pluses
  • Experience with web technologies, such as Javascript, AJAX, HTML, and CSS is a plus
  • Experience with issue tracking and test management systems, such as Trac and Jenkins, is a plus
  • Experience with UNIX and/or Linux is a plus
  • Experience with test automation technologies, such as Selenium, is a plus
  • Experience in an agile development environment is a plus
  • Sense of humor preferred

If interested, please submit cover letter and resume to code@shoobx.com.

Excited about what we are up to? Reach out to us at info@shoobx.com.