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Client Spotlight: Intus

We talked to COO Evan Jackson to learn more about Intus in April 2021…

Tell us about your company. What problem are you trying to solve?

Intus Care is a health analytics platform synthesizing clinical, financial, and operational data to help long-term care facilities make data-driven management decisions for their elderly patients. Intus Care empowers care providers to mitigate preventable high utilization events (i.e hospitalizations, readmissions, etc) and equips executives with the tools to make informed decisions based on data. Since its commercial launch in 2020, the company has partnered with seven provider-sponsored health plans, five state long-term care associations, and is financially backed by institutional investors. Intus Care is solving the problem of inaccessible data within elderly care facilities in making informed decisions on care practices.

How did your company get started?

Our company was started out of a passion for geriatrics and the long-term care space. One of our founders and CEO, Robbie Felton, grew up in the elderly care space and accompanied his mother, a geriatric social worker, at work and on her home visits. This passion for serving older adults has echoed through the rest of the organization which was founded by Robbie and three additional students during their tenure at Brown University.

Why is your team well-positioned to solve the problem you’re tackling?

Our understanding of this space provides the perfect positioning for tackling this problem. Each of our founders has spent several months working full-time in long-term care facilities, getting to know the providers, administrators, and ultimately the patients whose lives we seek to improve.

What’s the biggest lesson you’ve learned along the way?

The biggest lesson we’ve learned along the way is that everything happens for a reason. The most important characteristics needed in running a startup are the ability to adapt and continue pushing forward – even when things seem to not go your way. Perseverance through obstacles is what catalyzes growth.

What resources do you rely on to help your company grow?

We rely on the consistent input of our customers. We build our product for them, so hearing about their daily struggles, whatever they may be, provides us with keen insight into growing our company.


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